7 Ways to Fix Affinity Photo Crashing on Windows 11

affinity photo crashing on windows 11
affinity photo crashing on windows 11

Affinity Photo is an excellent photo-editing platform compatible with Windows, Mac OS, and iOS. It is considered one of the best ways to Adobe Photoshop you can try to edit beautiful images. Also compatible with Adobe PSD file format. Although the platform is compatible with the latest Windows OS, many users experiencing Affinity Photo crashing on Windows 11 problem. This problem occurs especially for users who have just downloaded the Windows 11 update.

Having said that, is there a solution available to the crashing problem? Luckily, there is, and this post is about that. Here, I am going to share with you how to fix the Affinity Photo crashing on Windows 11 problem. So, without any further ado, let’s get started.

The Causes Affinity Photo Crashing on Windows 11

There can be a few reasons why affinity photo is crashing on the latest Microsoft OS, Windows 11. But above all, the below are some of the main causes of the problem.

  1. Affinity Photo is a graphics-based application and requires adequate system resources to provide its services. As a result, if you have a lot of other apps active in the background, Affinity Photo is more likely to crashing problem.
  2. An obsolete or undermined graphics driver can likewise trigger the crashing issue.
  3. Like several other applications, Affinity Photo additionally has a font cache. If at all possible, save the Affinity photo cache font, then you definitely will most likely face the crashing problem on Windows 11.
  4. If you have any troublesome plugins installed, Affinity Photo will crash on Windows 11.
  5. Corrupted Affinity Photo Preferences settings can also be the main cause of the problem.
  6. If you have not downloaded the latest Windows 11 patch update, then you’re most likely experiencing crashing issues with the application.

Whatever the cause of the problem that is causing the problem in your PC, just go through the steps listed below to solve the problem.

7 Ways to Fix Affinity Photo Crashing on Windows 11

The following are many solutions you can try to fix the Affinity Photo crashing on Windows 11 problem.

Solution 1. Complete All Required Tasks

As mentioned, Affinity Photo is one such application that requires a lot of program resources to provide its services. So, if you have a low-end PC and still, keeping most apps open in the background, you’re most likely to experience a crashing problem with Affinity Photo. To fix the problem, you will need to close all unnecessary applications running in the background. Therefore, these are the steps you must take.

Step 1. Press the Ctrl + Shift + Esc shortcut key to open the Task Manager on Windows 11.

Step 2. In Task Manager Windows, you can see all the applications running in the background.

Step 3. Close all unnecessary applications by selecting them, followed by “End task.”

Now, update your Windows 11 PC. Start Affinity Photo and determine if the problem is resolved or not.

Solution 2: Download Latest Graphics Driver

Affinity Photo is a graphics-oriented application, so it will use up a lot of the system’s graphical memory. If so, and if you have not updated the graphics drivers for a long time, then there is a good chance that you will experience a crashing issue with the application. So, here are the steps you need to follow to download the latest graphics driver for your PC:

Step 1. To open the Start Menu, use the Windows key.

Step 2. In the search bar, you can type “Device Manager” and hit enter.

crashing on windows 11

Step 3. A device manager window will appear.

Step 4. You can expand the “Display Adaptor” option by double-tapping on it.

affinity photo crashing

Step 5. Now, right-click on Intel HD Graphics, and select Update Driver.

affinity photo crashing 2022

Step 6. Finally, choose the “Automatically search driver” option to start the update process.

affinity photo crashing windows 11

Once updated, restart Affinity Photo, and check to see if the issue has been resolved. If it doesn’t work, try the next solution.

Solution 3. Delete Affinity Photo Font Cache

Another thing you can try to get rid of the Affinity Photo crashing problem on Windows 11 is to clear its font cache. So, if you want to clear the Affinity Photo font cache on Windows 11, here are the steps to be taken.

Step 1. To start, use the Task Manager to close Affinity Photo in the background.

Step 2. By pressing the Windows + E shortcut key on your Windows 11 PC, you can access File Explorer.

Step 3. Now go to the path listed below.

C:\Users\"YourUsername"\AppData\Roaming\Affinity\Affinity Photo

Step 4. Check the “CT Font Cache” folder. When you’ve located it, right-click, then select Delete.

Now, restart the Affinity Photo application, and check if the problem has been fixed or not. If so, you are ready to go. If the problem persists, go on to the next possible solution.

Solution 4. Reset Affinity Photo

Resetting Affinity Photo is an excellent way to fix the crashing problem in Windows. But make sure you back up all the settings to the drive before getting into this workaround. Therefore, below are the steps to reset Affinity Photo.

Step 1. Launch Affinity Studio on your PC.

Step 2. Click on View > Studio > Reset Studio.

reset studio

That’s all. Finally, restart Affinity Photo on Windows 11. This will clear up any types of bugs and errors that have plagued the application. Restart Affinity Photo, and check if the crashing problem has been fixed or not.

Solution 5. Download Latest Windows and Affinity Photo Update

If you have not downloaded the latest version of Windows 11 or Affinity Photo then you’re most likely to face the crashing problem. To fix the problem, you will need to download the latest version of both programs. Now, these are all the steps you must follow.

Download the Latest Version of Windows 11

Step 1. By pressing the Windows + I shortcut key, you can access the Windows 11 Settings.

Step 2. Click on Windows Update, which is present on the left panel of the screen.

Step 3. Select the “check for updates” option.

check for update

Step 4. Windows will check if an update is available or not. If yes, it will start automatically downloading the update.

Once updated, restart your PC, and check if Affinity Photo crashing on Windows 11 problem solved or not. If not, it means you need to download the latest Affinity Photo update.

You can download the latest version of Affinity Photo by visiting its official website. Alternatively, you can use one of the many software updater applications available on the market.

Solution 6. Perform SFC Scan

If none of the above strategies help you solve the problem, that is a strong indication that your system has some corrupted files. Corrupted system files can result in several problems, such as Affinity Photo crashing on Windows 11. An SFC scan is the best technique to get rid of such corrupted files. It is a built-in tool that is available for all versions of Windows by default. It not only get rid of corrupted files, but it also solves the missing system files problem.

However, here are the steps you need to follow to get rid of the Affinity Photo crashing problem on Windows using an SFC scan.

Step 1. First press the Windows button, then open the Start Menu.

Step 2. In the search bar, type the command prompt and select “Run as administrator”.

Step 3. A command prompt window will appear.

Step 4. In the search bar, type the code mentioned below and press Enter.

SFC /scannow

Windows will take a couple of minutes to run the command. When you are done, restart your system. When you relaunch Affinity Photo, you will see that the crashing problem has been resolved.

Solution 7. Contact Customer Care

Chances are very low, but if you are still facing the problem, the only solution left for you is to contact customer care. Browse through the affinity photo official sites using this link. You will need to write down the problem you’re facing with the application on Windows 11. Most likely, you will get a response from experts in a few hours.

Conclusion

This was how to fix the Affinity photo crashing on Windows 11. As there is no specific type available for the problem, you might have to go through all the fixes and stick to the one that does the job for you. If you have any questions or queries about this article, please comment below, and we’ll get back to you. Check more daily updates to subscribe to our Website and get informational articles and much more, etc.

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