Top 10 Ways to Fix Netflix Not Working on Firestick [2022]

netflix not working on firestick

Are you having problems with the Netflix app on your Firestick? Here are the best solutions to fix Netflix not working on Firestick. You can also like How to Reset GoPro WiFi Password Step by Step [2021].

Netflix is ​​the most widely used streaming service in the world. All you need is a Netflix subscription and a good internet connection to watch any of your favourite shows. Especially when Netflix is ​​paired with an Amazon Firestick, it becomes the best entertainment hub for anyone. It’s very common to face issues while streaming Netflix on your Firestick. This may be due to some minor issues. Let’s take a look at all the possible solutions to fix the problem when your Netflix app is not working on Firestick.

Top 10 Ways to Fix Netflix Not Working on Firestick

Solution 1. Fix Your Internet Connection 

The first and most important step is to check if your WiFi connection is good. If the internet connection is weak, it may be the cause. So that you can resolve it rather than try other solutions. The recommended internet speed for SD content is 3 Mbps, for HD content it is 5 Mbps, and for UHD content it is 25 Mbps. Check that your internet speed fulfills the minimum requirements. If not, one can simply disconnect the Firestick device from the Internet and reconnect it.

Solution 2. Check Netflix Server is Down

The problem may also arise when the Netflix server is down. We can do nothing but wait until the server is turned on and off. You can check the status of the server on the official Netflix Twitter account or by checking the server status using any third-party site.

Solution 3. Force Stop Netflix

Step 1. Navigate to the Settings menu on your Firestick TV.

Step 2. Select Applications and then Manage installed applications.

Step 3. Select Netflix from the list.

fire stick

Step 4. Click “Force Stop.”

Step 5. The application will close immediately.

Step 6. Then, re-open the app after a while.

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Solution 4. Clear Data and Clear Cache on Netflix

Sometimes, too much offline download content may interrupt your streaming. If so, you should clear the temporary file stored in the Netflix application.

Step 1. Go to the Settings menu on the Amazon Fire TV Stick.

amazon fire tv

Step 2. Select Applications, then Manage installed applications.

Step 3. Select Netflix from the list.

Step 4. Click on “Clear Cache and Clear Data.” This will erase all temporary files stored on the Netflix app.

Solution 5. Update the Netflix App

Step 1. Navigate to the Settings menu and then select Notifications.

netflix not working

Step 2. Select the “Apple Store Updates” notification.

Step 3. If the Netflix app is listed, select it.

Step 4. Click on Update.

Step 5. The update will take place later. Open the Netflix app once the update is complete.

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Solution 6. Uninstall and Re-install the Netflix App on Your Firestick

Steps to uninstall the Netflix app:

Step 1. Go to Settings on the Firestick.

Step 2. Select “Manage installed applications.”

Step 3. Choose Netflix.

fix netflix

Step 4. Click on the Uninstall option.

Steps to reinstall the Netflix app:

Step 1. Go to your Fire TV Stick home screen.

Step 2. Open the search bar. Then, type “Netflix” on it and click the search icon.

Step 3. In the search results, select Netflix.

Step 4. Click on the Install option.

Solution 7. Update Firestick Firmware

The old Firestick OS may cause some issues with the Netflix app. Amazon provides timely firmware updates to fix bugs and malfunctions. Make sure to update the Firestick firmware while using the steps below.

Step 1. Go to the Settings menu on your Amazon Fire TV Stick home screen.

Step 2. Select “My Fire TV” and click “About.” It shows the current firmware version.

Step 3. Now, select Check Updates. Whether there’s a new update available, the Install Update option will appear.

Step 4. Click on Install Update to get the latest version of Fire OS.

netflix not working on firestick

Solution 8. Restart the Fire TV Stick

Restarting your Firestick will remove all interruptions and resolve minor issues. There are three ways to restart your Amazon Fire TV Stick.

Using the Settings menu:

Step 1. Go to the Settings menu.

Step 2. Select “My Fire TV.”

Step 3. Click on “Restart.”

Remote Control:

netflix not working on firestick

Step 1. Press and hold the Play or Pause button and the Select button on your Firestick remote.

Step 2. Hold both buttons for 5 seconds.

Step 3. You will find your Amazon Fire TV displaying the message on the screen, and it will turn off.

Step 4. Reboot your Amazon Fire TV as usual.

Hard Reboot:

Step 1. Switch off your TV and unplug the Amazon Fire TV from the electrical supply.

Step 2. Reconnect Amazon Fire TV and turn it on.

Solution 9. Factory Reset Your Amazon Fire TV

The original reset on the Firestick also has two options: using the Settings menu and using the remote. But remember, the initial reset will erase all the data stored on your Firestick. You will need to set the Firestick after the reset.

Using the Settings menu:

Step 1. Navigate to the Amazon Fire TV’s Settings menu.

Step 2. Select “My Fire TV.”

Step 3. Click on “Reset to Factory Defaults.”

netflix not working on firestick

Step 4. Finally, click “Reset” to confirm.

Using Remote Control:

Step 1. Press and hold the Right button and the Return/Back button on your Amazon Fire TV remote control together.

Step 2. Hold for 5 to 10 seconds.

netflix not working on firestick

Step 3. Follow the on-screen instructions to completely reset.

Solution 10. Contact Support Netflix Not Working on Firestick

If any of these solutions solves the issue, contact support if none of the above steps helps you. Click here for Netflix support. Click here for support from Amazon.

Solutions are mentioned, from the simplest to the most difficult. So try a simple fix first and see if it can help you fix the Netflix not working on Firestick. If the simplest one doesn’t help, you can jump to the next one. However, once you know where the issue is, you can jump to that step. I hope this article has helped you fix the issue of Netflix not working on Firestick. If you have any questions or queries about this article, please comment below, and we’ll get back to you. Check more daily updates to subscribe to our Website and get informational articles and much more, etc.

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