7 Best Ways to Fix the Starz Black Screen Issue

starz black screen issue

In this guide, you will learn how to fix Starz black screen issue step by step. Broadcast platforms such as Netflix, Prime Video, and Disney+ have taken over the entertainment industry and have had a profound impact on the entire cinematic business. With a monthly or annual subscription, users can watch a series of movies and TV shows and be able to forward or rewind, download content offline, or share their accounts with others in their family. With the advent of these OTT-based services, days have passed since people used to collect a staggering amount of money for a traditional TV cable subscription.

Among the many streaming services available, Starz is one of the most focused on delivering the best TV channels and shows from the American network. This includes popular programs like Outlander and Power and movies like Sands of Oblivion and Skins. Starz is available as an app for many common platforms, like Roku, Android TV, Apple TV, and Firestick, and is also available on other Smart TVs. Unfortunately, many people have been raising concerns about their Starz app not working properly. If you are one of those who have experienced the annoying Starz black screen issue, then this guide is exactly what you need!

7 Best Ways to Fix the Starz Black Screen Issue

There could be a lot of reasons why you might face a Starz black screen issue on your smart box or smart TV. In this quick guide, we will be looking at some of the most effective problem-solving steps that will best fix this annoying bug for you.

Fix 1. Check Your Account Details

Probably the reason why you could not stream anything using the Starz app on your device is that your account may have issues. Maybe your subscription has expired, or your payment method has been blocked. We recommend that you log into your Starz account on a computer or laptop and start searching there. Troubleshooting any issues with your account itself might also help you fix the Starz not working issue.

Fix 2. Update the Starz App

Open the app store on your smart TV or smart boxes like Roku or Firestick and check if the Starz app has updates available. In some cases, the bugs may have been created due to a bad update, and in such a case, there is a hotfix available immediately.

Fix 3. Check for any Software Updates on Your Device

Navigate to the Software Update section on your smart TV or smart box and check out any new software updates. Many applications on these smart devices often require the latest version of the operating system to be installed. If you have any software updates available, then we recommend that you upgrade your device with a reliable internet connection.

Fix 4. Uninstall the Starz App

If updating the app hasn’t fixed the Starz not working issue for you, we recommend that you completely uninstall the Starz app and reinstall it on your smart TV or smart box. This will delete any stored data that may have caused problems. To download the app again, go to the Google Play Store or the App default app store on your TV or smart box, where you can search for Starz and install it.

Fix 5. Troubleshooting Your WiFi Connection

Make sure your Smart TV or smart box is properly connected to your WiFi. If not, re-add the network under Settings. Also, if you have an Ethernet connection, make sure it is properly connected. Lastly, you can try restarting your router to see if that fixes any connection issues.

Fix 6. Use a VPN

Before you can use a VPN to access Starz, make sure your smart TV or smart box’s location is set to where you live. You can change your location settings by navigating to Settings > All Settings > General > Location and changing your location if it is set incorrectly. If this does not resolve the issue, then the content you are trying to view on Starz is blocked in your country. You can access limited geo-content using a VPN.

Fix 7. Perform Factory Reset on Your Device.

If there is no alternative to fixing the annoying Starz black screen issue on your device, we suggest that you try resetting your original TV or the smart box itself. This can be done within the Settings app but beware, this will cause you to lose data stored on your TV or smart box.


We hope our guide on how to fix Starz black screen issue has been helpful to you. If you have any suggestions other than the one we mentioned, If you have any questions or queries about this article, please comment below, and we’ll get back to you. Check more daily updates to subscribe to our Website and get informational articles and much more, etc.


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